Contact information
Last Updated: February 15, 2026
At Lunvara, we want every customer to feel supported and taken care of. If you ever have questions about your order, need help with a product, or simply want to get in touch, our team is here for you.
1. How to Reach Us
You can contact our customer support team through the following channels:
Email (Fastest & Easiest): support@mylunvara.com
Email is the quickest and easiest way to reach us — this ensures fast processing, clear communication, and the ability to attach photos or order details.
We aim to respond to all messages within 24 hours on business days.
2. Support Hours
Our team is available during the following times:
Monday – Friday: 8:00 AM – 11:00 PM EST
Saturday – Sunday: Closed
3. Order Assistance
If you need help with an existing order, please include the following information to speed up the process:
- Your full name
- Your order number
- The email address used during checkout
- A short description of your question or issue
4. Product Questions
If you have questions about our compression gloves, sizing, or product use, feel free to reach out. Our team can help you choose the right size, understand features, or decide which product best fits your needs.
5. Response Times
We do our best to reply within 24 hours to all inquiries. During busy periods (holidays, major sales), response times may be slightly longer — but we always get back to you.
6. Friendly Support Promise
We’re people who genuinely care about your experience. Whether you need support, advice, or help with an issue, we will always treat you with kindness, respect, and honesty.
If you ever need anything, we’re here for you.